FAQs

Frequently Asked Questions

Are your supplements original?

Yes. All supplements sold by New Dawn Store are 100% authentic and factory sealed.

How can I verify product authenticity?

Most brands provide QR codes or authenticity verification codes on the packaging. Customers can scan the QR code or verify the product on the brand's official website.

How long does delivery take?

Orders are usually delivered within 3–5 days across India. Customers in Delhi may receive delivery within 1–2 days.

Do you offer same-day delivery?

Same-day delivery is available within Delhi for orders above ₹2,000 through Porter, depending on availability.

Can I return a product?

Yes. Returns are accepted within 7 days, provided the supplement remains unopened and sealed.

Why can't opened supplements be returned?

Once the seal is opened, supplements cannot be resold for safety and hygiene reasons.

How can I contact customer support?

Phone / WhatsApp: 8800370223
Email: newdawnstore@gmail.com