Return & Refund Policy

At New Dawn Store, customer satisfaction is extremely important to us. If you are not satisfied with your purchase, we offer a 7-day return policy under the conditions mentioned below.

Return Window

Customers can request a return within 7 days of receiving the order.

Important Condition

Supplements must remain unopened and sealed.

Opened supplements cannot be returned, as they cannot be resold once the seal is broken.

Authenticity Check

We strongly recommend customers to verify the authenticity of the product before opening it. Most brands provide QR codes or authenticity verification systems on their packaging.

If you have any doubts regarding authenticity, please contact us immediately.

No Questions Asked Return

If you are not satisfied with the product for any reason, you may return it without opening the seal.

We will happily accept the return and process your refund.

Return Shipping

If the product seal is intact and the item is returned within the policy period, no return charges will be applied.

Important Request to Customers

As a small business providing very competitive prices, we operate on very thin margins. We kindly request our customers to avoid opening the product if they intend to return it, as opened supplements cannot be sold again and result in significant losses.

If you have any questions about a product, please contact us before placing the order. Our team will gladly assist you.

Customer Support
Phone / WhatsApp: 8800370223
Email: newdawnstore@gmail.com